What More Than 100 Homeless People Said When Surveyed About the Freephone and Hostels

Editor’s Note: This survey was funded by our readers. Many thanks to those who contributed, and those who shared their expertise to determine subjects to ask about. We know this isn’t peer-reviewed social-science research, but hope it is a small step in gathering a wider range of feedback from those with experience of these homeless services. You can read the full final report compiled by Amárach Research here.

Further reading:

Why do so many homeless hostels only open at night? by Laoise Neylon • On streets, rough sleepers dream for months of stable emergency beds by Laoise Neylon • Homeless people often complain about the freephone but not to those who run it by Laoise Neylon • Why is there a night-time-only hostel for children? by Lois Kapila • On the brutality of life in one of Dublin’s homeless hostels by Christine O’Donnell • Among homeless, continued complaints about hostel standards by Laoise Neylon

This presentation of this article was inspired by How the Other Half Eats, by Ariel Aberg-Riger (CityLab)


Lois Kapila: Lois Kapila is Dublin Inquirer's managing editor and general-assignment reporter. Want to share a comment or a tip with her? Send an email to her at info@dublininquirer.com.

Harry Burton: Harry Burton is an illustrator and political cartoonist based in Dublin.

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